House of Assembly - Fifty-Third Parliament, Second Session (53-2)
2017-11-01 Daily Xml

Contents

Alert SA Mobile App

Mr KNOLL (Schubert) (14:22): When he meets with SAFECOM this afternoon, will the minister release that advice publicly to give assurance to South Australians that this issue has indeed been fixed?

The Hon. C.J. PICTON (Kaurna—Minister for Police, Minister for Correctional Services, Minister for Emergency Services, Minister for Road Safety, Minister Assisting the Minister for Health, Minister Assisting the Minister for Mental Health and Substance Abuse) (14:22): I am happy to take advice. The only question would be if there is some sort of confidential commercial information or something that they have provided us, but otherwise I am happy to provide that. I am also happy to provide information to the member and brief him on where we are up to because, as the member is alluding to, the public needs to rely on this app and have confidence that it is going to work.

I understand 170,000 people have downloaded this app. It is obviously something that has been promoted to provide excellent coverage in terms of providing information to people, and the fact that it let down people on the weekend is something that clearly we do not want to see happen again. That's why this work is being undertaken in a very quick process now to ensure that we have the ability to provide a reassurance to the public that the app is going to provide information to them in the future. I reiterate that obviously there are a number of different sources of information as well, including the Alert SA website, which did not have those similar issues happen to it. I also encourage people to look at those multiple different information sources in the case of an emergency or bushfire in their particular area.