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Legislative Council - Fifty-Fourth Parliament, Second Session (54-2)
2022-02-08 Daily Xml
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COVID-19 Information Line

The Hon. R.A. SIMMS (15:17): Supplementary: can the minister provide the wait time for the information line that I and others suffering with COVID-19 would have been referred to—that is the line that provides medical assistance—and if the minister doesn't think that 60 callers in a queue is a long period of time to wait, how long does he think South Australians should wait on a line before they receive medical assistance when dealing with a potentially deadly virus?

The Hon. S.G. WADE (Minister for Health and Wellbeing) (15:18): Let me clarify: I wasn't reflecting on the honourable member in the sense of his view that he wasn't getting an adequate service. I was just raising the point that, with a large call centre, 60 calls could be gone through quite quickly. Certainly, in response to the honourable member's direct question, I will certainly perhaps get indicative wait times over the period.

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