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Legislative Council - Fifty-Fourth Parliament, Second Session (54-2)
2021-05-26 Daily Xml
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Disability Services

The Hon. K.J. MAHER (Leader of the Opposition) (14:58): If someone has a complaint against a staff member, where do they go in the first instance to raise that complaint, given that the minister says the only avenue is initially with potentially that staff member they are complaining of?

The Hon. J.M.A. LENSINK (Minister for Human Services) (14:58): I thank the honourable member for his supplementary question. I think I may have heard him say in a disorderly manner when I was responding to the previous question that I put—

The Hon. K.J. Maher: It's out of order to respond to interjections.

The PRESIDENT: And you are out of order too.

The Hon. J.M.A. LENSINK: —words in people's mouths. I think he has just done that to me. The management of that particular site can take those complaints. There is a management structure within the department that people can also take things through. I am also more than happy to take individual queries from people if they wish to contact my office, so there are many different avenues that people can take. They will all be triaged in the same manner and be managed appropriately.

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