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Legislative Council - Fifty-Fourth Parliament, Second Session (54-2)
2021-05-05 Daily Xml
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Homelessness Alliances

The Hon. E.S. BOURKE (14:36): Supplementary: can the minister guarantee that no-one will fall through the cracks, because the organisations will be ready to roll in seven weeks' time?

The Hon. J.M.A. LENSINK (Minister for Human Services) (14:36): Well, people fall through the cracks now, quite frankly, and that is because we have disparate services that do not operate cohesively. So the plan going forward is that people will not have to continue to navigate the system. There are people who I have spoken to and who have been reported through the consultation process who haven't been able to get into a service. I know one chap who knocked on the door of one service provider, which said, 'You don't fit our cohort, so we can't help you.' I mean, how absurd is that? This is a man without a communication device, without ID. He was turned away.

We need to ensure we have a much better system, so I am confident that going forward more people will receive a service than ever before. They will get the services they need when they ask for it, and they are not going to have to find their way through a complicated web of services to get assistance.

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