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Legislative Council - Fifty-Fourth Parliament, Second Session (54-2)
2020-06-04 Daily Xml
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Renal Dialysis Services

In reply to the Hon. T.A. FRANKS (12 May 2020).

The Hon. S.G. WADE (Minister for Health and Wellbeing): I have been advised:

1. The patients most directly impacted by kidney transplant changes were those patients on the active kidney transplant waiting list. These patients were contacted by a direct telephone call from the transplant doctors and nurses at the Royal Adelaide Hospital and Flinders Medical Centre. Patients with a scheduled living donor kidney transplant were also contacted directly by telephone by the transplant team. Subsequent contact with both groups was maintained electronically via weekly email.

2. Patients who were directly affected by suspension of kidney transplant were prioritised for communication by the kidney transplant team.

3. All health services, in general, use a number of modalities for patient communication including, but not limited to; direct contact (appointments, letters, phone calls), information sheets, pamphlets and surveys. The range of modalities has been developed for easy access to a wide range of information on any given health service by the patient, patient carer, patient relatives and stakeholders.

As is current practice, service information for patients, carers, patient relatives and stakeholders will continue to be updated and made available online or in print at the service's location. Further, staff are always happy to speak with patients, carers or relatives about suggested changes to their service.

Specific communications relevant to a particular patient will continue to be by letter or phone call from the service directly to the patient and/or the patient's general practitioner.

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