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Legislative Council - Fifty-Fourth Parliament, Second Session (54-2)
2021-02-02 Daily Xml
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Personal Alert Systems Rebate Scheme

The Hon. C.M. SCRIVEN (16:08): My question is to the Minister for Human Services regarding the personal alert rebate scheme. The personal alert rebate scheme has been implemented, as we heard earlier. Can the minister confirm that all applications received by her department prior to 11.59pm on 31 January this year will be given to the previous providers?

The Hon. J.M.A. LENSINK (Minister for Human Services) (16:09): I thank the honourable member for her question. For the benefit of honourable members, the process that clients themselves go through is that, once they are assessed as eligible, they will apply to the CASS, I think the name of the unit is called. They are then given a unique number that they can then take to whichever provider they wish to choose. In the lead-up, we did have an increased load on the unit, and the unit undertook to process all of those applications as soon as possible. If you like, it is up to the customers to then determine which provider they go with, and that obviously is their particular choice. Some of them may not have selected a provider. Some of them may well have waited individually until after the new devices were made available to select the new providers.

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