House of Assembly - Fifty-Second Parliament, Second Session (52-2)
2012-05-15 Daily Xml

Contents

OCCUPATIONAL LICENCES

In reply to Mr GOLDSWORTHY (Kavel) (16 February 2012).

The Hon. J.R. RAU (Enfield—Deputy Premier, Attorney-General, Minister for Planning, Minister for Business Services and Consumers): I have instructed the Attorney-General's Department to begin a full investigation of how such licences are processed within Consumer and Business Services (CBS).

A specialist team will commence reviewing the process and methodology used in CBS when assessing trades licences, in the week beginning 5 March, 2012. This team will include independent expertise in process workflows and senior government employees specialising in Information Technology systems and administrative practices.

This team will report their findings to my Office.

All reasonable measures that need to be adopted to reduce processing times and improve efficiency will be undertaken immediately following the review.