House of Assembly - Fifty-First Parliament, Third Session (51-3)
2009-03-25 Daily Xml

Contents

BILL EXPRESS

195 Dr McFETRIDGE (Morphett) (21 October 2008). What was the cost of introducing the Bill Express service for vehicle registration renewals and how many business and customer complaints have been received in relation to this system since its inception?

The Hon. P.F. CONLON (Elder—Minister for Transport, Minister for Infrastructure, Minister for Energy): I provide the following information:

Bill Express has borne the full cost of developing its back end computer systems, shop front operator interface technology and system testing processes to ensure the system operated successfully prior to introduction. Consequently, I am advised that there are no separately identifiable costs ascribed to the introduction of the Bill Express service.

I am further advised that the Department for Transport, Energy and Infrastructure is not aware of any business or customer complaints about the service provided by Bill Express.