Legislative Council - Fifty-Second Parliament, First Session (52-1)
2010-09-16 Daily Xml

Contents

WATER RATES

In reply to the Hon. J.A. DARLEY (22 June 2010).

The Hon. G.E. GAGO (Minister for State/Local Government Relations, Minister for the Status of Women, Minister for Consumer Affairs, Minister for Government Enterprises, Minister for the City of Adelaide): The Minister for Water has been advised that:

1. SA Water has implemented a communication strategy to inform customers about water and wastewater prices for 2010-11.

Information is featured on residential accounts for the July to September quarter, outlining the water usage prices and an explanation of water use charges across the financial year. Customers are referred to the SA Water website or the Customer Service Centre if they require more information.

The website features information (linked directly from the homepage) on water and wastewater pricing, including a detailed fact sheet addressing frequently asked questions and a residential water bill comparison table for the new prices.

A media release was distributed by SA Water at the start of the financial year.