House of Assembly - Fifty-Fourth Parliament, First Session (54-1)
2019-11-26 Daily Xml

Contents

Metropolitan Emergency Services Response Times

1492 Mr ODENWALDER (Elizabeth) (12 November 2019). What was the longest response time in the metropolitan area, for each month of the 2018-19 financial year for:

(a) Grade 1 tasking?

(b) Grade 2 tasking?

(c) Grade 3 tasking?

The Hon. C.L. WINGARD (Gibson—Minister for Police, Emergency Services and Correctional Services, Minister for Recreation, Sport and Racing): I have been advised:

Data is sourced from the South Australia Computer Aided Dispatch (SACAD) electronic time stamps which record key time data including event creation, dispatch, arrival, and resume from scene. This data is electronically stamped as a result of the patrols using their in-car mobile rugged tablet or by the communications dispatcher entering data via police radio.

There are occasions where the patrol does not update their status due to operational urgency or not advising the dispatcher of their status in real time. Therefore, electronic time stamps do not reflect the true nature of response times.

The only way of providing incontrovertible data in response to 'longest response time' would be for South Australia Police to interrogate tens of thousands of SACAD events manually and individually.