House of Assembly - Fifty-Third Parliament, First Session (53-1)
2014-11-19 Daily Xml

Contents

Service SA

Mr SPEIRS (Bright) (15:02): My question is to the Minister for the Public Sector. Can the minister advise if the cause of today's Service SA computer crash has been identified?

The Hon. S.E. CLOSE (Port Adelaide—Minister for Manufacturing and Innovation, Minister for Automotive Transformation, Minister for the Public Sector) (15:02): I thank the member for his question: it is a very timely question. No, we haven't, to my knowledge, ascertained why the system broke down. What I can tell you is that it appears to have been resolved. What we are doing at the moment is allowing people to use the internet service and the telephone service. I have received that information since sitting here in this chamber and will be making sure that that information is going out to the public as quickly as possible.

Prior to question time, I was told that they thought it was something to do with the routers. I can give you no more detail than that, as I have no more. I am glad to hear that it looks like it is being resolved satisfactorily, and then we will find out how it happened and therefore whether there is any way to avoid such an occurrence in the future.