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Legislative Council - Fifty-Third Parliament, Second Session (53-2)
2016-03-22 Daily Xml
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Shared Services

The Hon. J.A. DARLEY (14:49): I seek leave to make a brief explanation before asking the Minister for Police, representing the Minister for the Public Sector, questions regarding employment at Shared Services.

Leave granted.

The Hon. J.A. DARLEY: On Friday 18 March 2016, I was contacted by a constituent who had just received the following text message:

ASO2 Customer Service role currently available at Shared Services, based in the CBD. MUST be able to start 22/3, full-time until 30/06/2016. Must have excellent Excel, Microsoft and Office skills as well as having an excellent phone manner and ability to communicate verbally. Please send an updated CV…URGENTLY to be considered for this role.

The text message was from a recruitment company and effectively, on a Friday afternoon, it was requesting someone to start on the following Monday. My questions are:

1. How is it that management at Shared Services needed someone to start at such short notice?

2. Was this a result of bad management at the recruitment company or Shared Services?

3. If it was a matter of the recruitment company failing to fill a position even though they were given adequate notice, has Shared Services taken any action against the recruitment company? If so, can the minister provide details?

4. If it was a matter of Shared Services' management failing to identify that a position would be vacant, has this matter been investigated to avoid such occurrences in the future, and what action is being taken against management?

The Hon. I.K. HUNTER (Minister for Sustainability, Environment and Conservation, Minister for Water and the River Murray, Minister for Climate Change) (14:50): I thank the honourable member for his most intriguing question. I undertake to take that question to the minister in another place and bring back a response on his behalf.

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