Legislative Council - Fifty-Fourth Parliament, Second Session (54-2)
2021-03-04 Daily Xml

Contents

Disability Services

The Hon. K.J. MAHER (Leader of the Opposition) (14:59): Further supplementary: can the minister understand criticism, though, that having a dedicated advisory service being the same organisation that actually provides services is not best practice?

The Hon. J.M.A. LENSINK (Minister for Human Services) (14:59): I respectfully disagree because, in terms of the NDIS-funded services that the organisation provides, there is a recognised legal pathway, which is the Quality and Safeguards Commission, for people to make complaints about NDIS providers. What the Uniting Communities Law Centre is there to do is help people navigate the system and to get assistance on a range of matters, not to make complaints about providers.