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Legislative Council - Fifty-Second Parliament, First Session (52-1)
2011-09-14 Daily Xml
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SOUTH AUSTRALIAN VISITOR AND TRAVEL CENTRE

The Hon. T.J. STEPHENS (15:07): I seek leave to make a brief explanation before asking the Leader of the Government, representing the Minister for Tourism, questions about the new South Australian travel centre on Grenfell Street.

Leave granted.

The Hon. T.J. STEPHENS: When I recently visited the new premises of the privatised South Australian travel centre on Grenfell Street, I noticed a sign on the wheelchair lift which said that it would be ready to transport customers in a few weeks. Since then, I have learnt that the lift is now operational.

In order to get those customers in wheelchairs down to the basement level, where the travel centre is situated, the customer must be locked in the wheelchair lift to go up one set of stairs to get to the first level in order to catch a conventional lift down to the travel centre. Similarly, people with prams wanting to get travel information must ask for assistance to carry their prams up a half-flight of stairs to the lift to come down or, alternatively, to save time the pram can be carried down a full flight of stairs to the basement.

The system is highly impractical and highlights the shortcomings of the new premises. The government must assume that wheelchair-bound people and people with prams have all the time in the world to spend at the South Australian visitor information centre and that spending 20 minutes trying to get in and out of the place is justified in order to obtain information or a pamphlet or two. My questions are:

1. Does the minister think the system is adequate?

2. Why wasn't a ramp considered as part of the disability access refit, given that the premises had to be refitted in order to be accessible to those with a disability, which has now been shown to be grossly inadequate?

3. Why was this building chosen as the site of the state's primary tourism information centre?

The Hon. G.E. GAGO (Minister for Regional Development, Minister for Public Sector Management, Minister for the Status of Women, Minister for Consumer Affairs, Minister for Government Enterprises, Minister for Gambling) (15:09): I thank the honourable member for his questions. I will refer those questions to the Minister for Tourism in another place and bring back a response.

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