Public Trustee

291 The Hon. H.M. GIROLAMO ().6 July 2023). Can the Attorney-General advise:

1. Has the Attorney-General or his department received any complaints of the Public Trustee over-charging in the past three years?

2. If so, in a table format can you provide how many complaints (by year) have been received for each of the past three years?

The Hon. K.J. MAHER (Minister for Aboriginal Affairs, Attorney-General, Minister for Industrial Relations and Public Sector): I am advised:

The Public Trustee has received three (3) complaints over the last three financial years relating to overcharging by the Public Trustee.

These complaints are summarised by year below:

It has received a further seven (7) complaints referencing fees charged, high fees or seeking fee waivers. It is noted these are predominantly associated with administering deceased estates and trusts.

These complaints are summarised by year below: