Adult Safeguarding Unit

In reply to the Hon. F. PANGALLO (3 February 2021).

The Hon. S.G. WADE (Minister for Health and Wellbeing): I have been advised:

1. Following receipt of concerns in relation to Kindred Living Aged Care Facility, the Adult Safeguarding Unit (ASU) contacted the director, South Australia/Western Australia/Northern Territory Complaints Operations Group, Aged Care Quality and Safety Commission (commission). The commission confirmed they had received the concerns and were taking all matters raised by Kindred Living staff seriously.

The commission provided further reassurance to the ASU that a broad audit of the facility was being undertaken, which included an unannounced visit to the site. The ASU committed to ensuring any further concerns were forwarded to the commission for their action.

2. Two.

3. Anyone with concerns about abuse or neglect of older people or people living with a disability can contact the SA Abuse Prevention Phone Line service for advice, information, or to make a report to the ASU. Callers can remain anonymous and their information will not be disclosed unless required by law.

The Ageing and Adult Safeguarding Act 1995 includes victimisation provisions that ensure a level of protection for people providing information.

In addition, the Public Interest Disclosure Act 2018, whichreplaced theWhistleblowers Protection Act 1993, protects the identity of informants and allows people to pass on information to the relevant authorities without fear of reprisal.