Cost of Living Concession

366 Ms COOK (Hurtle Vale) (1 December 2020). In the year 2019-20, how many Cost of Living Concession applications were made via:

(a) Website application?

(b) Telephone application?

(c) Paper application?

(d) Any other application types?

The Hon. V.A. CHAPMAN (Bragg—Deputy Premier, Attorney-General, Minister for Planning and Local Government): The Minister for Human Services has provided the following advice:

In 2019-20, ConcessionsSA received 47,013 applications that included COLC made via:

(a) Online: 35,656

(b) Telephone: Nil (numbers are included in the total for online applications as details may be entered into an online form by a customer service officer)

(c) Paper: 11,357

(d) Other: Nil