House of Assembly Fifty-Fourth Parliament, Second Session (54-2) 54 2 Parliament of South Australia House of Assembly published Answers to Questions Cost of Living Concession Cost of Living Concession Ms COOK House of Assembly Hurtle Vale Cost of Living Concession 366 Ms COOK (Hurtle Vale) (1 December 2020). In the year 2019-20, how many Cost of Living Concession applications were made via: (a)	Website application? (b)	Telephone application? (c)	Paper application? (d)	Any other application types? The Hon. V.A. CHAPMAN House of Assembly Bragg Deputy Premier Attorney-General Minister for Planning and Local Government Cost of Living Concession The Hon. V.A. CHAPMAN (Bragg—Deputy Premier, Attorney-General, Minister for Planning and Local Government): The Minister for Human Services has provided the following advice: In 2019-20, ConcessionsSA received 47,013 applications that included COLC made via: (a)	Online: 35,656 (b)	Telephone: Nil (numbers are included in the total for online applications as details may be entered into an online form by a customer service officer) (c)	Paper: 11,357 (d)	Other: Nil