Disability Services

The Hon. T.A. FRANKS (14:57): Supplementary: why were residents and carers not told at the same time as public servants of the ending of the public corporation?

The Hon. J.M.A. LENSINK (Minister for Human Services) (14:58): I thank the honourable member for her supplementary question. My understanding is that it is the customary practice with the process of the way these things occur that the workforce is told first, and that would be so that families wouldn't come to them and say, 'We've heard about this. What does it mean?' without them knowing, so hopefully the people who are in that workforce are able to also advise the residents, or participants as they are known under the NDIS. I have been advised that that is the standard practice. But I would say that I think, for the large number of stakeholders who are involved in this process, my department has utilised every means possible to communicate as quickly as possible with all of those stakeholders.