Contents
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Commencement
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Bills
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Motions
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Parliamentary Procedure
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Motions
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Petitions
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Parliamentary Procedure
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Parliamentary Committees
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Question Time
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Grievance Debate
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Auditor-General's Report
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Parliamentary Procedure
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Motions
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Bills
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Answers to Questions
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Estimates Replies
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Service SA
In reply to the Hon. A. KOUTSANTONIS (West Torrens) (27 September 2018). (Estimates Committee A)
The Hon. S.K. KNOLL (Schubert—Minister for Transport, Infrastructure and Local Government, Minister for Planning): I have been advised of the following statistics for the 2018 financial year:
| Mitcham | Modbury | Prospect | Gawler | |
| Customers Served | 83,182 | 104,519 | 105,103 | 80,751 |
| Mitcham | Modbury | Prospect | Gawler | |
| Transactions Processed | 231,913 | 254,616 | 277,266 | 263,861 |
It should be noted that Customers Served results are based on data sourced from Service SA's ticketing system where each customer receives a ticket when being served at a Service SA Customer Service Centre.
Transactions Processed are based on data sourced from the TRUMPS system which records all transactional activity within a Service SA Customer Service Centre. Whilst each customer receives one ticket per visit, they may complete more than one transaction at that visit.