House of Assembly Fifty-Fourth Parliament, First Session (54-1) 54 1 Parliament of South Australia House of Assembly published Estimates Replies Service SA Service SA The Hon. A. KOUTSANTONIS House of Assembly West Torrens Service SA In reply to the Hon. A. KOUTSANTONIS (West Torrens) (27 September 2018). (Estimates Committee A) The Hon. S.K. KNOLL House of Assembly Schubert Minister for Transport Minister for Planning Service SA The Hon. S.K. KNOLL (Schubert—Minister for Transport, Infrastructure and Local Government, Minister for Planning): I have been advised of the following statistics for the 2018 financial year: Mitcham Modbury Prospect Gawler Customers Served 83,182 104,519 105,103 80,751 Mitcham Modbury Prospect Gawler Transactions Processed 231,913 254,616 277,266 263,861 It should be noted that Customers Served results are based on data sourced from Service SA's ticketing system where each customer receives a ticket when being served at a Service SA Customer Service Centre. Transactions Processed are based on data sourced from the TRUMPS system which records all transactional activity within a Service SA Customer Service Centre. Whilst each customer receives one ticket per visit, they may complete more than one transaction at that visit.