House of Assembly: Tuesday, November 29, 2016

Contents

Answers to Questions

eCARL

200 Ms SANDERSON (Adelaide) (15 December 2015).

1. What KPI's or determinants will be used to evaluate the success of the proposed 10 non-social workers to be employed at a cost of $500,000 to work on the CARL?

2. What improvement in the 20 minute 16 second waiting time is expected; what improvement in the 15,000 calls unanswered last financial year is expected and has a script been prepared?

The Hon. S.E. CLOSE (Port Adelaide—Minister for Education and Child Development, Minister for Higher Education and Skills): Members will be aware that this pilot has now been abandoned, in response to a recommendation of the royal commission into child protection systems.