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In reply to the Hon. J.M.A. LENSINK (11 May 2010).

The Hon. G.E. GAGO (Minister for State/Local Government Relations, Minister for the Status of Women, Minister for Consumer Affairs, Minister for Government Enterprises, Minister for the City of Adelaide): I am advised:

1. Insulation installers require a restricted building work contractor's licence and building work supervisor's registration. The main measure introduced by OCBA to 'streamline' the processing of this type of application was the hiring of a dedicated officer to process these applications as a priority. This person was employed from 12 October 2009 to 12 April 2010.

OCBA commenced processing applications while applicants were awaiting their National Police Certificates or while they were completing their studies. However, OCBA did not grant licences to applicants until all documentation had been submitted and the Commissioner for Consumer Affairs was satisfied that the applicants met all licensing criteria.

Applicants underwent the same background checks as any other applicant for a restricted building work contractor's licence and they had to have completed a specific course to show they had sufficient technical knowledge. They also had to meet the same business knowledge and experience requirements as any other applicant.