SA WATER BILLING PROCEDURES

In reply to the Hon. J.A. DARLEY (17 February 2009).

The Hon. P. HOLLOWAY (Minister for Mineral Resources Development, Minister for Urban Development and Planning, Minister for Small Business): The Minister for Water Security has provided the following information:

There were no errors made in calculating the initial payment.

As the initial payment applied to water consumed up to 30 June 2008, some customers received two separate payments. This occurred to customers who were billed for water use in July 2008 (for water use between 16 December 2007 and 16 June 2008) and again billed for water use in January 2009 for water use between 17 June 2008 and 16 December 2008 (with the portion of water use between 17 June 2008 and 30 June 2008 eligible for a further ex gratia payment).