Critical Client Incidents

Ms PRATT (Frome) (14:34): A supplementary question: given the minister's previous answer, can the minister therefore detail the circumstances of these critical client incidents and what steps she has taken to deal with them?

The Hon. N.F. COOK (Hurtle Vale—Minister for Human Services) (14:34): Thank you for the question. I won't discuss individual incidents in here. I haven't had any requests at all for any briefings on any matters. I am happy to discuss things, and I have offered that to many members opposite in relation to a lot of incidents. The basic synopsis is that all critical incidents have been reported to me according to policy and we have met as a team and ensured that the follow-up is being done appropriately and that all the appropriate investigations are happening.