Community Connections and Support

In reply to Mr TARZIA (Hartley) (27 July 2017). (Estimates Committee B)

The Hon. Z.L. BETTISON (Ramsay—Minister for Communities and Social Inclusion, Minister for Social Housing, Minister for the Status of Women, Minister for Ageing, Minister for Multicultural Affairs, Minister for Youth, Minister for Volunteers): I have been advised:

1. The Department for Communities and Social Inclusion workforce report of 31 May 2017 identified 37 staff employed in the Concessions Hotline and Processing (CHAP) team, with an annual cost of $2,429,246.

The CHAP team is responsible for the ConcessionsSA Hotline and processing of State Government household concessions applications, including the energy concession.

The actual number of staff assigned to process concessions applications varies during the year due to standard staff turnover.