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Auditor-General's Report
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Answers to Questions
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CFS Website and Smart Phone Applications
320 Dr McFETRIDGE (Morphett) (7 August 2017). What was the cost of upgrading the CFS website and smart phone applications in 2015-16 and 2016-17, and how much has been budgeted for 2017-18?
The Hon. C.J. PICTON (Kaurna—Minister for Police, Minister for Correctional Services, Minister for Emergency Services, Minister for Road Safety, Minister Assisting the Minister for Health, Minister Assisting the Minister for Mental Health and Substance Abuse): I am advised:
The following table details upgrades and associated costs for 2015-16 and 2016-17:
| Year | Upgrade | Description | Cost |
| 2015-16 | CFS Local | Development of a new interface between the CFS website and the CFS Maps application that provides end users with the ability to enter an address/location and be quickly provided with a personalised display of relevant information (fire ban district, fire danger rating, local brigades, events, meetings, bushfire safer places and last resorts). | $24,420 |
| 2015-16 | Web Content Management System – Cloud Migration | Migration of the agency's Web Content Management System from state government hardware infrastructure to a cloud based infrastructure deployed on the Amazon Web Services Platform. This was a major development in Cloud Services for the Emergency Services Sector, placing the Sector at the forefront in State Government Cloud Computing, while increasing the reliability, performance and scalability of the CFS public website. | $56,175 |
| 2016-17 | Development of a new interface between CRIIMSON, the CFS website, and the CFS Maps application to provide enhanced public messaging for incidents | CFS implemented a series of enhancements to its public warning system. Changes to messaging include showing potential impact areas on maps on the CFS website and in emails sent automatically to subscriber groups and the media to support wording about the location and direction of the fire. Warnings on all CFS social media feeds have been automated. | $35,625 |
| 2016-17 | My Plan to survive | CFS developed a simple three step process to complete a Bushfire Survival Plan on the CFS website, with the resulting plan output to a page the user can save to their mobile device and to a PDF file for printing and sharing. | $37,000 |
| 2016-17 | Web redesign and content audit | The new cfs.sa.gov.au site launched in July 2017 gives users current information at a glance, with all critical information available via the homepage. The page will find the user's location and provide all the information needed to stay informed and make sensible decisions on bad fire days.A redesigned menu makes it easier to find and save safety and bushfire preparation information, upcoming community events and programs, and what the coming days will bring. CFS has developed the site with new technology known as 'Progressive Web App', which will make information even quicker to access via mobile devices and provide some information when no network coverage is available. | $95,625 |
The Country Fire Services FireApp mobile phone application was discontinued in June 2016. No expenditure was made on development in the 2015-16 Financial Year.
There are no significant upgrades planned for the CFS website in 2017-18.