<!--The Official Report of Parliamentary Debates (Hansard) of the Legislative Council and the House of Assembly of the Parliament of South Australia are covered by parliamentary privilege. Republication by others is not afforded the same protection and may result in exposure to legal liability if the material is defamatory. You may copy and make use of excerpts of proceedings where (1) you attribute the Parliament as the source, (2) you assume the risk of liability if the manner of your use is defamatory, (3) you do not use the material for the purpose of advertising, satire or ridicule, or to misrepresent members of Parliament, and (4) your use of the extracts is fair, accurate and not misleading. Copyright in the Official Report of Parliamentary Debates is held by the Attorney-General of South Australia.-->
<hansard id="" tocId="" xml:lang="EN-AU" schemaVersion="4.0" xsi:noNamespaceSchemaLocation="hansard_1_0.xsd" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2007/XMLSchema-instance" xmlns:mml="http://www.w3.org/1998/Math/MathML">
  <name>Legislative Council</name>
  <date date="2025-10-14T14:15:00+10:30" />
  <sessionName>Fifty-Fifth Parliament, First Session (55-1)</sessionName>
  <parliamentNum>55</parliamentNum>
  <sessionNum>1</sessionNum>
  <parliamentName>Parliament of South Australia</parliamentName>
  <house>Legislative Council</house>
  <venue></venue>
  <reviewStage>published</reviewStage>
  <startPage num="9729" />
  <endPage num="9789" />
  <dateModified time="2025-10-15T15:09:42+10:30" />
  <proceeding continued="true" uid="e4cec0d1bee24757b41c93880a4d3a8a">
    <name>Answers to Questions</name>
    <subject uid="b7897fabdfb84d559b92bb628ac014fb">
      <name>Public Hospitals, Multicultural Patients</name>
      <text id="202510145809ea30cacb40d7b0001172">
        <inserted>
          <heading>Public Hospitals, Multicultural Patients</heading>
        </inserted>
      </text>
      <talker role="member" id="4362" referenceid="9196416ed01f41d0801ce030b03cd39a" uid="b3c020b5f7c94ec29ddb46c6ffb7fa5e" kind="question">
        <name>The Hon. J.S. LEE</name>
        <house>Legislative Council</house>
        <questions>
          <question date="2025-10-14T03:45:00+10:30">
            <name>Public Hospitals, Multicultural Patients</name>
          </question>
        </questions>
        <startTime time="2025-10-15T00:00:00+10:30" />
        <text id="202510145809ea30cacb40d7b0001173">
          <inserted>
            <timeStamp time="2025-10-15T00:00:00+10:30" />In reply to <by role="member" id="4362" referenceid="9196416ed01f41d0801ce030b03cd39a" uid="b3c020b5f7c94ec29ddb46c6ffb7fa5e">the Hon. J.S. LEE </by>().21 August 2025).  </inserted>
        </text>
      </talker>
      <talker role="member" id="4697" referenceid="c1607c57d2294390bdc2b07c15f35010" uid="f10e3d7f203542cc9db113bf22504ec8" kind="answer">
        <name>The Hon. K.J. MAHER</name>
        <house>Legislative Council</house>
        <portfolios>
          <portfolio id="">
            <name>Deputy Premier</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Aboriginal Affairs</name>
          </portfolio>
          <portfolio id="">
            <name>Deputy Premier</name>
          </portfolio>
          <portfolio id="">
            <name>Attorney-General</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Industrial Relations and Public Sector</name>
          </portfolio>
        </portfolios>
        <questions>
          <question date="2025-10-14T03:45:00+10:30">
            <name>Public Hospitals, Multicultural Patients</name>
          </question>
        </questions>
        <text id="202510145809ea30cacb40d7b0001174">
          <inserted>
            <by role="member" id="4697" referenceid="c1607c57d2294390bdc2b07c15f35010" uid="f10e3d7f203542cc9db113bf22504ec8">The Hon. K.J. MAHER (Deputy Premier, Minister for Aboriginal Affairs, Attorney-General, Minister for Industrial Relations and Public Sector, Special Minister of State):</by>  The Minister for Health and Wellbeing has advised:</inserted>
        </text>
        <text id="202510145809ea30cacb40d7b0001175">
          <inserted>1.&amp;#x9;SA Health has transitioned to a digital survey, improving accessibility and significantly increasing sample size. </inserted>
        </text>
        <page num="9788" />
        <text id="202510145809ea30cacb40d7b0001176">
          <inserted>Recent patient reported experience measures (1 January 2025 to 30 June 2025) show that over 90 per cent of inpatients across three metropolitan local health networks reported their cultural and spiritual beliefs were 'always' or 'mostly' respected during their hospital stay.</inserted>
        </text>
        <text id="202510145809ea30cacb40d7b0001177">
          <inserted>2.&amp;#x9;Hospitals across the state have measures in place to ensure CALD patients are supported from the point of admission. Admission areas display accessible information and inclusive imagery via posters to raise awareness of cultural needs and empowers patients to voice their individual preferences throughout their inpatient stay. Interpreter services, multilingual resources, and bedside communication boards are readily available to support patient engagement. </inserted>
        </text>
        <text id="202510145809ea30cacb40d7b0001178">
          <inserted>In addition, all SA Health staff are mandated to complete a compulsory cultural competency training module, designed to equip them with the essential skills to provide culturally appropriate care. This training is reinforced by the consumer engagement framework, which ensures consistent and meaningful engagement with patients from diverse communities. </inserted>
        </text>
        <text id="202510145809ea30cacb40d7b0001179">
          <inserted>Hospitals across the state are progressing several ongoing initiatives, including co-designed cultural care planning tools, consumer-led listening posts, improved access to spiritual care services, and enhanced data collection to inform culturally responsive service planning. </inserted>
        </text>
        <text id="202510145809ea30cacb40d7b0001180">
          <inserted>SA Health remains committed to strengthening these measures and working with CALD communities to ensure care is responsive to their needs.</inserted>
        </text>
        <text id="202510145809ea30cacb40d7b0001181">
          <inserted>3.&amp;#x9;Recent patient reported experience measures (1 January 2025 to 30 June 2025) show that over 90 per cent of inpatients across three metropolitan local health networks reported their cultural and spiritual beliefs were 'always' or 'mostly' respected during their hospital stay. This demonstrates strong foundations in equitable care. </inserted>
        </text>
        <text id="202510145809ea30cacb40d7b0001182">
          <inserted>SA Health recognises that new and emerging communities may have evolving needs, and remains committed to continuous improvement to ensure our services are inclusive and responsive for all consumers.</inserted>
        </text>
      </talker>
    </subject>
  </proceeding>
</hansard>