Legislative Council Fifty-Fifth Parliament, First Session (55-1) 55 1 Parliament of South Australia Legislative Council published Question Time Public Sector, Formal Complaints Public Sector, Formal Complaints The Hon. H.M. GIROLAMO Legislative Council Public Sector, Formal Complaints The Hon. H.M. GIROLAMO (14:48): My questions are to the Minister for Industrial Relations and Public Sector on complaints management: 1.	Are formal complaints of a serious nature within the public sector brought to the attention of the minister and, if so, how is that determined that a complaint should be brought directly to the Minister for Public Sector? 2.	Were any complaints regarding former CE of Super SA Dini Soulio brought to the attention of the minister? 3.	Are there any other unresolved complaints against executives within the public sector currently on the minister's radar, and how will he ensure these are resolved? The Hon. K.J. MAHER Legislative Council Minister for Aboriginal Affairs Attorney-General Minister for Industrial Relations and Public Sector Public Sector, Formal Complaints The Hon. K.J. MAHER (Minister for Aboriginal Affairs, Attorney-General, Minister for Industrial Relations and Public Sector) (14:48): I thank the honourable member for her question. As a general rule, complaints are handled by the agency that is responsible, however that complaint has arisen, for resolving that complaint. In relation to the very specific question the honourable member asked, I became aware of the nature of the complaints when it was published, and the public became aware. As I say, as a general rule, individual agencies have processes in terms of their agencies, which are consistent across the public sector. I understand the Commissioner for Public Sector Employment regularly provides advice to individual agencies on how to manage complaint processes and investigations, but that is the responsibility for the individual agency.