<!--The Official Report of Parliamentary Debates (Hansard) of the Legislative Council and the House of Assembly of the Parliament of South Australia are covered by parliamentary privilege. Republication by others is not afforded the same protection and may result in exposure to legal liability if the material is defamatory. You may copy and make use of excerpts of proceedings where (1) you attribute the Parliament as the source, (2) you assume the risk of liability if the manner of your use is defamatory, (3) you do not use the material for the purpose of advertising, satire or ridicule, or to misrepresent members of Parliament, and (4) your use of the extracts is fair, accurate and not misleading. Copyright in the Official Report of Parliamentary Debates is held by the Attorney-General of South Australia.-->
<hansard id="" tocId="" xml:lang="EN-AU" schemaVersion="4.0" xsi:noNamespaceSchemaLocation="hansard_1_0.xsd" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2007/XMLSchema-instance" xmlns:mml="http://www.w3.org/1998/Math/MathML">
  <name>Legislative Council</name>
  <date date="2023-10-19T14:15:00+10:30" />
  <sessionName>Fifty-Fifth Parliament, First Session (55-1)</sessionName>
  <parliamentNum>55</parliamentNum>
  <sessionNum>1</sessionNum>
  <parliamentName>Parliament of South Australia</parliamentName>
  <house>Legislative Council</house>
  <venue></venue>
  <reviewStage>published</reviewStage>
  <startPage num="3955" />
  <endPage num="4020" />
  <dateModified time="2023-10-24T11:08:03+10:30" />
  <proceeding continued="true">
    <name>Question Time</name>
    <subject>
      <name>Energy and Water Billing Complaints</name>
      <text id="20231019b2786f4d92794a1690000270">
        <heading>Energy and Water Billing Complaints</heading>
      </text>
      <talker role="member" id="6929" referenceid="53ca1cd2e19847a59766892bec169fa3" kind="question">
        <name>The Hon. S.L. GAME</name>
        <house>Legislative Council</house>
        <questions>
          <question date="2023-10-19T03:45:00+10:30">
            <name>Energy and Water Billing Complaints</name>
          </question>
        </questions>
        <startTime time="2023-10-19T15:22:56+10:30" />
        <text id="20231019b2786f4d92794a1690000271">
          <timeStamp time="2023-10-19T15:22:56+10:30" />
          <by role="member" id="6929" referenceid="53ca1cd2e19847a59766892bec169fa3">The Hon. S.L. GAME (15:22):</by>  I seek leave to make a brief explanation before directing a question to the Minister for Primary Industries and Regional Development, representing the Minister for Energy, regarding energy and water billing complaints.</text>
        <text id="20231019b2786f4d92794a1690000272">Leave granted.</text>
      </talker>
      <talker role="member" id="6929" referenceid="53ca1cd2e19847a59766892bec169fa3" kind="question" continued="true">
        <name>The Hon. S.L. GAME</name>
        <house>Legislative Council</house>
        <text id="20231019b2786f4d92794a1690000273">
          <by role="member" id="6929" referenceid="53ca1cd2e19847a59766892bec169fa3">The Hon. S.L. GAME:</by>  InDaily recently reported that complaints to South Australia's independent Ombudsman regarding energy and water bills increased 26 per cent in the last financial year. This has been largely due to rising electricity prices and cost-of-living pressures. The South Australian Energy and Water Ombudsman received 3,939 complaints about electricity, gas and water billing in the 2022-23 financial year, according to the recently published Ombudsman's annual report.</text>
        <text id="20231019b2786f4d92794a1690000274">My question to the minister is: when can South Australians expect the Malinauskas government to act and address its failed energy policy, and how many businesses and households have had their supply disconnected during the term of this government?</text>
      </talker>
      <talker role="member" id="5412" referenceid="f6f1a5ffd4774774bcc2b9675cc1d44d" kind="answer">
        <name>The Hon. C.M. SCRIVEN</name>
        <house>Legislative Council</house>
        <portfolios>
          <portfolio id="">
            <name>Minister for Primary Industries and Regional Development</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Forest Industries</name>
          </portfolio>
        </portfolios>
        <startTime time="2023-10-19T15:24:02+10:30" />
        <text id="20231019b2786f4d92794a1690000275">
          <timeStamp time="2023-10-19T15:24:02+10:30" />
          <by role="member" id="5412" referenceid="f6f1a5ffd4774774bcc2b9675cc1d44d">The Hon. C.M. SCRIVEN (Minister for Primary Industries and Regional Development, Minister for Forest Industries) (15:24):</by>  I thank the honourable member for her question. I might just reflect that it does have some similarities and therefore my answer will have some similarities to a question that was asked earlier during this period of question time. Of course, we are still suffering the consequences of a previous Labor—</text>
        <text id="20231019b2786f4d92794a1690000276">
          <event kind="interjection">Members interjecting:</event>
        </text>
      </talker>
      <talker kind="speech" role="office">
        <name>The President</name>
        <house>Legislative Council</house>
        <text id="20231019b2786f4d92794a1690000277">
          <by role="office">The PRESIDENT</by>:  Order!</text>
      </talker>
      <talker role="member" id="5412" referenceid="f6f1a5ffd4774774bcc2b9675cc1d44d" kind="answer" continued="true">
        <name>The Hon. C.M. SCRIVEN</name>
        <house>Legislative Council</house>
        <portfolios>
          <portfolio id="">
            <name>Minister for Primary Industries and Regional Development</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Forest Industries</name>
          </portfolio>
        </portfolios>
        <text id="20231019b2786f4d92794a1690000278">
          <by role="member" id="5412" referenceid="f6f1a5ffd4774774bcc2b9675cc1d44d">The Hon. C.M. SCRIVEN:</by>  —Liberal government when they privatised ETSA well back in the 1990s. What we know is that those opposite continue to have no idea when it comes to dealing with electricity prices. We know that those opposite had some absolute dearth of appropriate policies when they were most recently in government over the previous four years and, of course, the federal Coalition government over the previous years also were pretty much a policy-free zone. We know those opposite don't support renewables. We know that they don't see a future in renewables and that they continue to deny the realities that we are facing in this state.</text>
      </talker>
    </subject>
  </proceeding>
</hansard>