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<hansard id="" tocId="" xml:lang="EN-AU" schemaVersion="1.0" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xml="http://www.w3.org/XML/1998/namespace" xmlns:xsi="http://www.w3.org/2007/XMLSchema-instance" xmlns:mml="http://www.w3.org/1998/Math/MathML" xsi:noNamespaceSchemaLocation="hansard_1_0.xsd">
  <name>Legislative Council</name>
  <date date="2021-12-01" />
  <sessionName>Fifty-Fourth Parliament, Second Session (54-2)</sessionName>
  <parliamentNum>54</parliamentNum>
  <sessionNum>2</sessionNum>
  <parliamentName>Parliament of South Australia</parliamentName>
  <house>Legislative Council</house>
  <venue></venue>
  <reviewStage>published</reviewStage>
  <startPage num="5085" />
  <endPage num="5163" />
  <dateModified time="2022-08-06T14:30:00+00:00" />
  <proceeding continued="true">
    <name>Question Time</name>
    <subject>
      <name>COVID-19 Home Quarantine App</name>
      <text id="202112010349f9dafd8c48e590000188">
        <heading>COVID-19 Home Quarantine App</heading>
      </text>
      <talker role="member" id="5414" kind="question">
        <name>The Hon. I. PNEVMATIKOS</name>
        <house>Legislative Council</house>
        <questions>
          <question date="2021-12-01">
            <name>COVID-19 Home Quarantine App</name>
          </question>
        </questions>
        <startTime time="2021-12-01T14:50:55" />
        <text id="202112010349f9dafd8c48e590000189">
          <timeStamp time="2021-12-01T14:50:55" />
          <by role="member" id="5414">The Hon. I. PNEVMATIKOS (14:50):</by>  I seek leave to make a brief explanation before asking a question of the Minister for Health and Wellbeing regarding health.</text>
        <text id="202112010349f9dafd8c48e590000190">Leave granted.</text>
      </talker>
      <talker role="member" id="5414" kind="question" continued="true">
        <name>The Hon. I. PNEVMATIKOS</name>
        <house>Legislative Council</house>
        <text id="202112010349f9dafd8c48e590000191">
          <by role="member" id="5414">The Hon. I. PNEVMATIKOS:</by>  InDaily reported today, and I quote:</text>
        <page num="5094" />
        <text id="202112010349f9dafd8c48e590000192">
          <inserted>South Australia's new home quarantine app has received overwhelmingly negative reviews, with users reporting that a vital component of the state's reopening plan is close to unworkable.</inserted>
        </text>
        <text continued="true" id="202112010349f9dafd8c48e590000193">Users have been reporting serious issues with the government's HealthCheck app. The average rating from users of the app is 1.5 out of five stars. User comments include, and I quote:</text>
        <text id="202112010349f9dafd8c48e590000194">
          <inserted>One of the worst apps and service I've had to use...Have been trying to phone SA Health for 5 hours today to get help as meant to do daily symptom check…I am doing the right thing on my end…I'm worried I will get into trouble now because no daily symptom check.</inserted>
        </text>
        <text continued="true" id="202112010349f9dafd8c48e590000195">Further:</text>
        <text id="202112010349f9dafd8c48e590000196">
          <inserted>Login and activation is meant to send an SMS with Unique ID—but doesn't. No doubt people will be given a hard time for not being able to use this as required—but it is the fault of the South Australian Government for not providing the people and resources needed to make this stable and work properly. No doubt it was put together in a rush despite the pandemic going on for 18 months so far.</inserted>
        </text>
        <text continued="true" id="202112010349f9dafd8c48e590000197">My questions to the minister are:</text>
        <text id="202112010349f9dafd8c48e590000198">1.&amp;#x9;How many users have been unable to use the app upon their arrival in South Australia?</text>
        <text id="202112010349f9dafd8c48e590000199">2.&amp;#x9;How many people have failed to comply with requirements to enter their health information in the app?</text>
        <text id="202112010349f9dafd8c48e590000200">3.&amp;#x9;What is being done to fix the app that many users have rated with one star due to IT problems?</text>
        <text id="202112010349f9dafd8c48e590000201">4.&amp;#x9;What are the risks that COVID symptoms will not be detected due to problems with the app that could lead to COVID seeding in the state?</text>
      </talker>
      <talker role="member" id="3164" kind="answer">
        <name>The Hon. S.G. WADE</name>
        <house>Legislative Council</house>
        <portfolios>
          <portfolio id="">
            <name>Minister for Health and Wellbeing</name>
          </portfolio>
        </portfolios>
        <startTime time="2021-12-01T14:53:05" />
        <text id="202112010349f9dafd8c48e590000202">
          <timeStamp time="2021-12-01T14:53:05" />
          <by role="member" id="3164">The Hon. S.G. WADE (Minister for Health and Wellbeing) (14:53):</by>  I thank the honourable member for her question. The member asks for detailed statistical information about usage and failures within the home quarantine app system. I haven't been made aware of that data, and I will seek the data on notice.</text>
      </talker>
    </subject>
  </proceeding>
</hansard>