Legislative Council Fifty-Fourth Parliament, First Session (54-1) 54 1 Parliament of South Australia Legislative Council published Answers to Questions Answers to Questions Service SA Service SA The Hon. J.A. DARLEY Legislative Council Service SA In reply to the Hon. J.A. DARLEY (16 May 2019). The Hon. D.W. RIDGWAY Legislative Council Minister for Trade Service SA The Hon. D.W. RIDGWAY (Minister for Trade, Tourism and Investment): The Minister for Transport, Infrastructure and Local Government has provided the following advice: The range of transactions currently available in person at Service SA centres will continue to be available through that service channel. There are currently over 200 different transaction types of which 87 transactions are customer facing. A transaction is defined as a customer interaction in which a record is updated, a payment is made or an official document is issued. Higher volume transactions that require attendance at a Service SA centre include surrendering a number plate, new learner's permit, issue of a provisional licence, licence transfer and change of number plate. Online transactions represent 47 per cent of the overall volume of the annual 8.4 million transactions processed across all channels in 2017-18. Transactions not currently available online are being reviewed to determine their suitability and whether there is a legislative or policy reform required to offer them online. The Department for Transport, Infrastructure and Local Government continue to pursue regulatory reform to reduce the reasons why customers need to visit a Service SA centre. The following transaction types are currently available online: No Transaction 1. Renew vehicle registration 2. Reprint registration receipt (tax invoice) 3. Transfer registration 4. New owner re-registration 5. Submit a Notice of Disposal 6. Add/View Common Expiry Date for Client 7. Allocate Common Expiry Date for Vehicle 8. Set up Direct Debit 9. Cancel registration 10. Renew a number plate agreement 11. Order a special plate 12. Order replacement plates 13. Download registration details certificate 14. Apply for an unregistered vehicle permit 15. Apply for a registration information search 16. Renew driver's licence 17. Renew learner's permit 18. Replace licence or permit 19. Apply for a Driver Licence Report 20. Change address 21. Renew a disability parking permit 22. Replace a disability parking permit 23. Issue a proof of age card 24. Make a vehicle inspection booking 25. Oversize & Overmass vehicle permits—New vehicle listing (Form A) 26. Oversize & Overmass vehicle permits—New vehicle permit (Form B) 27. Oversize & Overmass vehicle permits—Renew vehicle permit (Form C) 28. Oversize & Overmass vehicle permits—Outstanding permit payment 29. Pay a transport expiation