Legislative Council Fifty-Fourth Parliament, First Session (54-1) 54 1 Parliament of South Australia Legislative Council published Answers to Questions Consumer and Business Services Consumer and Business Services The Hon. K.J. MAHER Legislative Council Leader of the Opposition Consumer and Business Services 116 The Hon. K.J. MAHER (Leader of the Opposition) (25 October 2018). Can the Attorney-General advise: 1.	What are the occupations, industries, organisations and significant life events Consumer and Business Services licence or register? How many registrations in total and how many new requests does Consumer and Business Services usually receive each year? 2.	What are the services that Consumer and Business Services provide, including how many ongoing dispute resolution hearings are held each year, how many new hearings are held each year? How many hearings are completed each year? 3.	What education or advising campaigns Consumer and Business Services ran in 2017-18 and what education or advising campaigns does Consumer and Business Services intend to run in 2018-19? The Hon. R.I. LUCAS Legislative Council Treasurer Consumer and Business Services The Hon. R.I. LUCAS (Treasurer): The Attorney-General has provided the following advice: 1.	Consumer and Business Services (CBS) regulates certain occupations, industries and sectors, which may include licensing and registration, under the following legislation: i.	Building Work Contractors Act 1995 ii.	Second-hand Vehicle Dealers Act 1995 iii.	Plumbers, Gas Fitters and Electricians Act 1995 iv.	Security and Investigation Industry Act 1995 v.	Land Agents Act 1994 vi.	Conveyancers 1994 vii.	Land Valuers Act 1995 viii.	Tattooing Industry Control Act 2015 ix.	Labour Hire Licensing Act 2017 x.	Liquor Licensing Act 1997 xi.	Gaming Machines Act 1992 xii.	Lottery and Gaming Act 1936 xiii.	Associations Incorporation Act 1985 xiv.	Cooperative National Law (SA) Act 2013 xv.	Collections for Charitable Purposes Act 1939 xvi.	Casino Act 1997 xvii.	Authorised Betting Operations Act 2000 CBS is also responsible for recording significant life events under the Birth, Deaths and Marriages Act 1996 and related legislation, such as the Justices of the Peace Act 2005, Adoption Act 1988, Sexual Reassignment Act 1988, Partnership Act 1891, Marriage Act 1961 and Burial and Cremation Act 2013. The total number of licences and registrations and the number of applications is reported in the Attorney-General's Department Annual Report. 2.	CBS carries out a diverse range of services, including licencing and registration, dispute resolution and education and awareness campaigns. With respect to dispute resolution, CBS provides a fair trading and tenancy advisory service. 3.	CBS education and engagement campaigns in 2017-18 included: Education about the sharing economy A campaign to inform car buyers of the important protections A campaign to inform members of the public about romance scams and staying safe online. Raising awareness of exemptions from fees to receive paper bills in the post. Informing consumers of the free services available to assist them in dealing with money worries Product safety campaigns Raising awareness of consumer rights in relation to: Tenancy rights Recognising and avoiding scams Buying goods or services Buying tickets to festivals and events Signing up for a gym membership. Promoting the new relationship register for South Australia Education about phase 1 of the liquor reforms Informing the property sector about more stringent guidelines for agents Digital licences and passes Licences for builders, plumbers, gasfitters, electricians and the security industry were added to the list of digitally available licences via the mySA GOV app. Digital registrations for land agents and land sales representatives which became available during the previous financial year. Education and engagement campaigns in 2018/19 CBS is supporting the 'Ask for Angela' campaign, to promote patron safety in and around licensed venues. Raising awareness of consumer rights in relation to: Tenancy rights Residential parks Consumer directed aged care Country of origin labelling Toppling furniture Services supplied by the fitness industry Education about phase 2 and 3 of the liquor reforms Product safety campaigns as issues arise A campaign regarding property managers A campaign regarding strata and community title properties.