Legislative Council Fifty-Second Parliament, First Session (52-1) 52 1 Parliament of South Australia Legislative Council published Question Time WorkCover Corporation WORKCOVER CORPORATION The Hon. R.I. LUCAS Legislative Council WORKCOVER CORPORATION The Hon. R.I. LUCAS (15:16): Will the Leader of the Government advise whether it was correct that it was part of the original contractual arrangements between WorkCover and EML that all calls between clients and claims managers were to be recorded and that that process has now been changed to one of just monitoring? If that is correct, has he been advised as the minister and has he supported the change in the contractual arrangements? The Hon. P. HOLLOWAY Legislative Council Minister for Mineral Resources Development Minister for Urban Development and Planning Minister for Industrial Relations Minister Assisting the Premier in Public Sector Management WORKCOVER CORPORATION The Hon. P. HOLLOWAY (Minister for Mineral Resources Development, Minister for Urban Development and Planning, Minister for Industrial Relations, Minister Assisting the Premier in Public Sector Management) (15:16): I am not aware of what the original contracted arrangements were, so I will take that question on notice and give the honourable member a considered response when I have had a chance to see what the original arrangements were.