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  <name>House of Assembly</name>
  <date date="2025-10-14T11:00:00+10:30" />
  <sessionName>Fifty-Fifth Parliament, First Session (55-1)</sessionName>
  <parliamentNum>55</parliamentNum>
  <sessionNum>1</sessionNum>
  <parliamentName>Parliament of South Australia</parliamentName>
  <house>House of Assembly</house>
  <venue></venue>
  <reviewStage>published</reviewStage>
  <startPage num="13461" />
  <endPage num="13534" />
  <dateModified time="2025-10-20T15:53:37+10:30" />
  <proceeding continued="true" uid="ebb59b122364499f8c468abc80e4504e">
    <name>Answers to Questions</name>
    <subject uid="6a9d42b69a2749518a0c29b9b08cac86">
      <name>Domestic Violence Crisis Line</name>
      <text id="2025101417ce869ae7fa49f990000952">
        <inserted>
          <heading>Domestic Violence Crisis Line</heading>
        </inserted>
      </text>
      <talker role="member" id="5381" referenceid="a67795d8a9734f88b14c11a0318b3b0c" uid="f6f963cd4efe47e798785604c34baab2" kind="question">
        <name>Mr TEAGUE</name>
        <house>House of Assembly</house>
        <electorate id="">Heysen</electorate>
        <questions>
          <question date="2025-10-14T00:30:00+10:30" qonNum="125">
            <name>Domestic Violence Crisis Line</name>
          </question>
        </questions>
        <startTime time="2025-10-15T00:00:00+10:30" />
        <text id="2025101417ce869ae7fa49f990000953">
          <inserted>
            <timeStamp time="2025-10-15T00:00:00+10:30" />125 125<by role="member" id="5381" referenceid="a67795d8a9734f88b14c11a0318b3b0c" uid="f6f963cd4efe47e798785604c34baab2">Mr TEAGUE (Heysen—Deputy Leader of the Opposition)  </by>(30 August 2023).  In relation to the 24/7 Domestic Violence Crisis Line operated by Women's Safety Services SA:</inserted>
        </text>
        <text id="2025101417ce869ae7fa49f990000954">
          <inserted>(a)&amp;#x9;Can you provide an update on the performance of this hotline?</inserted>
        </text>
        <text id="2025101417ce869ae7fa49f990000955">
          <inserted>(b)&amp;#x9;How many calls are being answered?</inserted>
        </text>
        <text id="2025101417ce869ae7fa49f990000956">
          <inserted>(c)&amp;#x9;What are the wait times?</inserted>
        </text>
        <text id="2025101417ce869ae7fa49f990000957">
          <inserted>(d)&amp;#x9;What are the unanswered call rates?</inserted>
        </text>
      </talker>
      <talker role="member" id="4846" referenceid="13be682a04ba433b88fa53e0b98e6bf0" uid="d444c4e049d642fe9dce099d65cd7bea" kind="answer">
        <name>The Hon. K.A. HILDYARD</name>
        <house>House of Assembly</house>
        <electorate id="">Reynell</electorate>
        <portfolios>
          <portfolio id="">
            <name>Minister for Child Protection</name>
          </portfolio>
        </portfolios>
        <questions>
          <question date="2025-10-14T00:30:00+10:30" qonNum="125">
            <name>Domestic Violence Crisis Line</name>
          </question>
        </questions>
        <page num="13534" />
        <text id="2025101417ce869ae7fa49f990000958">
          <inserted>
            <by role="member" id="4846" referenceid="13be682a04ba433b88fa53e0b98e6bf0" uid="d444c4e049d642fe9dce099d65cd7bea">The Hon. K.A. HILDYARD (Reynell—Minister for Child Protection, Minister for Domestic, Family and Sexual Violence, Minister for Women):</by>  I have been advised of the following: </inserted>
        </text>
        <text id="2025101417ce869ae7fa49f990000959">
          <inserted>The Domestic Violence Crisis Line (DVCL) has seen an increase in demand post the commencement of the Royal Commission into Domestic, Family and Sexual Violence (DFSV). </inserted>
        </text>
        <text id="2025101417ce869ae7fa49f990000960">
          <inserted>Between 1 January 2025 and 30 April 2025, the DVCL received 12,719 calls. On average, this is 3,180 calls per month. The DVCL's data reporting does not include wait times.</inserted>
        </text>
        <text id="2025101417ce869ae7fa49f990000961">
          <inserted>The state government has provided $880,000 in additional funding to increase staffing levels and enhance capacity of the DVCL.</inserted>
        </text>
      </talker>
    </subject>
  </proceeding>
</hansard>