<!--The Official Report of Parliamentary Debates (Hansard) of the Legislative Council and the House of Assembly of the Parliament of South Australia are covered by parliamentary privilege. Republication by others is not afforded the same protection and may result in exposure to legal liability if the material is defamatory. You may copy and make use of excerpts of proceedings where (1) you attribute the Parliament as the source, (2) you assume the risk of liability if the manner of your use is defamatory, (3) you do not use the material for the purpose of advertising, satire or ridicule, or to misrepresent members of Parliament, and (4) your use of the extracts is fair, accurate and not misleading. Copyright in the Official Report of Parliamentary Debates is held by the Attorney-General of South Australia.-->
<hansard id="" tocId="" xml:lang="EN-AU" schemaVersion="4.0" xsi:noNamespaceSchemaLocation="hansard_1_0.xsd" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2007/XMLSchema-instance" xmlns:mml="http://www.w3.org/1998/Math/MathML">
  <name>House of Assembly</name>
  <date date="2023-03-09T11:00:00+10:30" />
  <sessionName>Fifty-Fifth Parliament, First Session (55-1)</sessionName>
  <parliamentNum>55</parliamentNum>
  <sessionNum>1</sessionNum>
  <parliamentName>Parliament of South Australia</parliamentName>
  <house>House of Assembly</house>
  <venue></venue>
  <reviewStage>published</reviewStage>
  <startPage num="3305" />
  <endPage num="3370" />
  <dateModified time="2023-07-06T08:56:43+09:30" />
  <proceeding continued="true">
    <name>Question Time</name>
    <subject>
      <name>Child Protection Case Management System</name>
      <text id="20230309c0b9d38a04c848fca0000373">
        <heading>Child Protection Case Management System</heading>
      </text>
      <talker role="member" id="5381" referenceid="a67795d8a9734f88b14c11a0318b3b0c" kind="question">
        <name>Mr TEAGUE</name>
        <house>House of Assembly</house>
        <electorate id="">Heysen</electorate>
        <questions>
          <question date="2023-03-09T00:30:00+10:30">
            <name>Child Protection Case Management System</name>
          </question>
        </questions>
        <startTime time="2023-03-09T14:38:26+10:30" />
        <text id="20230309c0b9d38a04c848fca0000374">
          <timeStamp time="2023-03-09T14:38:26+10:30" />
          <by role="member" id="5381" referenceid="a67795d8a9734f88b14c11a0318b3b0c">Mr TEAGUE (Heysen) (14:38):</by>  My question is to the Minister for Child Protection. Were any vulnerable children unaccounted for during the recent outage failure of the case management system, and did any serious or critical incidents occur during that time?</text>
      </talker>
      <talker role="member" id="633" referenceid="daab39c192204b0f88930f68be57ad22">
        <name>The Hon. A. KOUTSANTONIS</name>
        <house>House of Assembly</house>
        <electorate id="">West Torrens</electorate>
        <portfolios>
          <portfolio id="">
            <name>Minister for Infrastructure and Transport</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Energy and Mining</name>
          </portfolio>
        </portfolios>
        <text id="20230309c0b9d38a04c848fca0000375">
          <by role="member" id="633" referenceid="daab39c192204b0f88930f68be57ad22">The Hon. A. KOUTSANTONIS:</by>  Point of order, sir.</text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="20230309c0b9d38a04c848fca0000376">
          <by role="office">The SPEAKER:</by>  The Leader of Government Business on a point of order, which I am bound to hear under 134 before turning to the minister.</text>
      </talker>
      <talker role="member" id="633" referenceid="daab39c192204b0f88930f68be57ad22">
        <name>The Hon. A. KOUTSANTONIS</name>
        <house>House of Assembly</house>
        <electorate id="">West Torrens</electorate>
        <portfolios>
          <portfolio id="">
            <name>Minister for Infrastructure and Transport</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Energy and Mining</name>
          </portfolio>
        </portfolios>
        <text id="20230309c0b9d38a04c848fca0000377">
          <by role="member" id="633" referenceid="daab39c192204b0f88930f68be57ad22">The Hon. A. KOUTSANTONIS:</by>  Standing order 97: the question involved argument and debate, sir.</text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="20230309c0b9d38a04c848fca0000378">
          <by role="office">The SPEAKER:</by>  The member for Heysen, addressing me on the same point of order.</text>
      </talker>
      <talker role="member" id="5381" referenceid="a67795d8a9734f88b14c11a0318b3b0c" kind="question" continued="true">
        <name>Mr TEAGUE</name>
        <house>House of Assembly</house>
        <electorate id="">Heysen</electorate>
        <text id="20230309c0b9d38a04c848fca0000379">
          <by role="member" id="5381" referenceid="a67795d8a9734f88b14c11a0318b3b0c">Mr TEAGUE:</by>  I just highlight the context in which the question was raised. It wasn't a supplementary but it has followed on from an answer that has been given in the course of question time.</text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="20230309c0b9d38a04c848fca0000380">
          <by role="office">The SPEAKER:</by>  Well, that may be, but I think the pragmatic way to resolve the matter is to allow the member for Heysen to recast the question.</text>
      </talker>
      <talker role="member" id="5381" referenceid="a67795d8a9734f88b14c11a0318b3b0c" kind="question" continued="true">
        <name>Mr TEAGUE</name>
        <house>House of Assembly</house>
        <electorate id="">Heysen</electorate>
        <page num="3336" />
        <text id="20230309c0b9d38a04c848fca0000381">
          <by role="member" id="5381" referenceid="a67795d8a9734f88b14c11a0318b3b0c">Mr TEAGUE:</by>  In case the Child Protection Case Management System was unavailable last week, during that time were any vulnerable children—</text>
      </talker>
      <talker role="member" id="633" referenceid="daab39c192204b0f88930f68be57ad22">
        <name>The Hon. A. KOUTSANTONIS</name>
        <house>House of Assembly</house>
        <electorate id="">West Torrens</electorate>
        <portfolios>
          <portfolio id="">
            <name>Minister for Infrastructure and Transport</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Energy and Mining</name>
          </portfolio>
        </portfolios>
        <text id="20230309c0b9d38a04c848fca0000382">
          <by role="member" id="633" referenceid="daab39c192204b0f88930f68be57ad22">The Hon. A. KOUTSANTONIS:</by>  Point of order.</text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="20230309c0b9d38a04c848fca0000383">
          <by role="office">The SPEAKER</by>:  Order! There is a point of order from the member for West Torrens—I anticipate 97.</text>
      </talker>
      <talker role="member" id="633" referenceid="daab39c192204b0f88930f68be57ad22">
        <name>The Hon. A. KOUTSANTONIS</name>
        <house>House of Assembly</house>
        <electorate id="">West Torrens</electorate>
        <portfolios>
          <portfolio id="">
            <name>Minister for Infrastructure and Transport</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Energy and Mining</name>
          </portfolio>
        </portfolios>
        <text id="20230309c0b9d38a04c848fca0000384">
          <by role="member" id="633" referenceid="daab39c192204b0f88930f68be57ad22">The Hon. A. KOUTSANTONIS:</by>  Yes, 97; and Erskine May, hypothetical question, sir.</text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="20230309c0b9d38a04c848fca0000385">
          <by role="office">The SPEAKER:</by>  Yes.</text>
      </talker>
      <talker role="member" id="633" referenceid="daab39c192204b0f88930f68be57ad22">
        <name>The Hon. A. KOUTSANTONIS</name>
        <house>House of Assembly</house>
        <electorate id="">West Torrens</electorate>
        <portfolios>
          <portfolio id="">
            <name>Minister for Infrastructure and Transport</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Energy and Mining</name>
          </portfolio>
        </portfolios>
        <text id="20230309c0b9d38a04c848fca0000386">
          <by role="member" id="633" referenceid="daab39c192204b0f88930f68be57ad22">The Hon. A. KOUTSANTONIS:</by>  The shadow minister is asking 'if' an event occurred and did something else subsequently happen.</text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="20230309c0b9d38a04c848fca0000387">
          <by role="office">The SPEAKER:</by>  Yes.</text>
      </talker>
      <talker role="member" id="633" referenceid="daab39c192204b0f88930f68be57ad22">
        <name>The Hon. A. KOUTSANTONIS</name>
        <house>House of Assembly</house>
        <electorate id="">West Torrens</electorate>
        <portfolios>
          <portfolio id="">
            <name>Minister for Infrastructure and Transport</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Energy and Mining</name>
          </portfolio>
        </portfolios>
        <text id="20230309c0b9d38a04c848fca0000388">
          <by role="member" id="633" referenceid="daab39c192204b0f88930f68be57ad22">The Hon. A. KOUTSANTONIS:</by>  It is Erskine May. He might have used it once or twice.</text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="20230309c0b9d38a04c848fca0000389">
          <by role="office">The SPEAKER:</by>  I would be—</text>
        <text id="20230309c0b9d38a04c848fca0000390">
          <event kind="interjection" role="member" id="4840" referenceid="7be4bfb1b1dd4eaaae45edf2f9c24e36">Mr Tarzia interjecting:</event>
        </text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="20230309c0b9d38a04c848fca0000391">
          <by role="office">The SPEAKER:</by>  Order, member for Hartley! I would be inclined to uphold the point of order, but I am going to give the member for Heysen one final opportunity to recast the question. 'In case' certainly invites speculation, and if it is the case that it is hypothetical because, for instance, certain circumstances are to be speculated on or hypothesised on then, of course, it is the invitation to do so. So, it does seem to me to be a question that is likely to be problematic, cast in the terms that it has been. Member for Heysen.</text>
      </talker>
      <talker role="member" id="5381" referenceid="a67795d8a9734f88b14c11a0318b3b0c" kind="question" continued="true">
        <name>Mr TEAGUE</name>
        <house>House of Assembly</house>
        <electorate id="">Heysen</electorate>
        <text id="20230309c0b9d38a04c848fca0000392">
          <by role="member" id="5381" referenceid="a67795d8a9734f88b14c11a0318b3b0c">Mr TEAGUE:</by>  My question is to the Minister for Child Protection. Was the Child Protection Case Management System unavailable last week and, if so, were any vulnerable children unaccounted for during that time, and did any serious or critical incidents occur during that time?</text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="20230309c0b9d38a04c848fca0000393">
          <by role="office">The SPEAKER:</by>  That question is just within the standing orders, although it is possible to argue that it is multiple questions in one; nevertheless, I am going to allow it.</text>
      </talker>
      <talker role="member" id="4846" referenceid="13be682a04ba433b88fa53e0b98e6bf0" kind="answer">
        <name>The Hon. K.A. HILDYARD</name>
        <house>House of Assembly</house>
        <electorate id="">Reynell</electorate>
        <portfolios>
          <portfolio id="">
            <name>Minister for Child Protection</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Women and the Prevention of Domestic and Family Violence</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Recreation, Sport and Racing</name>
          </portfolio>
        </portfolios>
        <startTime time="2023-03-09T14:40:41+10:30" />
        <text id="20230309c0b9d38a04c848fca0000394">
          <timeStamp time="2023-03-09T14:40:41+10:30" />
          <by role="member" id="4846" referenceid="13be682a04ba433b88fa53e0b98e6bf0">The Hon. K.A. HILDYARD (Reynell—Minister for Child Protection, Minister for Women and the Prevention of Domestic and Family Violence, Minister for Recreation, Sport and Racing) (14:40):</by>  Thank you, Mr Speaker, and thank you again to the member for his question. As I said in my earlier answer, the department, rightly, has really strong business continuity processes in place to work around any disruptions that occur to the system, and information is recorded in secure ways in those circumstances.</text>
        <text id="20230309c0b9d38a04c848fca0000395">I am going to take this opportunity again to offer my wholehearted thanks to the incredible Department for Child Protection workers who work every day with really complex and challenging issues that, unfortunately, children and young people in our community experience. They do work incredibly hard. They go into these roles because of their commitment to children and young people and trying to make a difference and trying to improve their lives and offer them support and care where needed. So I do thank them, and I also thank them for their work to ensure that any records are up to date.</text>
        <text id="20230309c0b9d38a04c848fca0000396">The safety of children and young people, of course, remains a priority, and I understand that the department is working really closely with local officers to ensure that those incredible child protection workers are able to discharge their responsibilities for keeping children and young people safe. On this topic, I will say again that we are developing a comprehensive business case in relation to C3MS. I must say that I was really disappointed to find that, despite the previous government knowing about these issues for the entirety—</text>
        <text id="20230309c0b9d38a04c848fca0000397">
          <event kind="interjection">Members interjecting:</event>
        </text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="20230309c0b9d38a04c848fca0000398">
          <by role="office">The SPEAKER</by>:  Order! Minister, please be seated. There is a point of order. Member for Morialta.</text>
      </talker>
      <talker role="member" id="4343" referenceid="98bc9886f8ef4f70897848c1d1c59c00">
        <name>The Hon. J.A.W. GARDNER</name>
        <house>House of Assembly</house>
        <electorate id="">Morialta</electorate>
        <portfolios>
          <portfolio id="">
            <name>Deputy Leader of the Opposition</name>
          </portfolio>
        </portfolios>
        <text id="20230309c0b9d38a04c848fca0000399">
          <by role="member" id="4343" referenceid="98bc9886f8ef4f70897848c1d1c59c00">The Hon. J.A.W. GARDNER:</by>  Point of order: repetition and debate.</text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <page num="3337" />
        <text id="20230309c0b9d38a04c848fca0000400">
          <by role="office">The SPEAKER:</by>  I will keep that point of order well in mind and listen closely. Minister.</text>
      </talker>
      <talker role="member" id="4846" referenceid="13be682a04ba433b88fa53e0b98e6bf0" kind="answer" continued="true">
        <name>The Hon. K.A. HILDYARD</name>
        <house>House of Assembly</house>
        <electorate id="">Reynell</electorate>
        <portfolios>
          <portfolio id="">
            <name>Minister for Child Protection</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Women and the Prevention of Domestic and Family Violence</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Recreation, Sport and Racing</name>
          </portfolio>
        </portfolios>
        <text id="20230309c0b9d38a04c848fca0000401">
          <by role="member" id="4846" referenceid="13be682a04ba433b88fa53e0b98e6bf0">The Hon. K.A. HILDYARD:</by>  Just in terms of the need that has been raised to make sure that system issues with C3MS are addressed, I will reiterate again that we rightly are getting on with the job of developing that business case for improvements to the case management system. That work is progressing well. I do wish that it had been started when the previous government was made aware of it but, unfortunately, it wasn't a priority for them—</text>
        <text id="20230309c0b9d38a04c848fca0000402">
          <event kind="interjection">Members interjecting:</event>
        </text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="20230309c0b9d38a04c848fca0000403">
          <by role="office">The SPEAKER</by>:  Order!</text>
      </talker>
      <talker role="member" id="4846" referenceid="13be682a04ba433b88fa53e0b98e6bf0" kind="answer" continued="true">
        <name>The Hon. K.A. HILDYARD</name>
        <house>House of Assembly</house>
        <electorate id="">Reynell</electorate>
        <portfolios>
          <portfolio id="">
            <name>Minister for Child Protection</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Women and the Prevention of Domestic and Family Violence</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Recreation, Sport and Racing</name>
          </portfolio>
        </portfolios>
        <text id="20230309c0b9d38a04c848fca0000404">
          <by role="member" id="4846" referenceid="13be682a04ba433b88fa53e0b98e6bf0">The Hon. K.A. HILDYARD:</by>  —but we certainly will make it a priority—</text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="20230309c0b9d38a04c848fca0000405">
          <by role="office">The SPEAKER:</by>  Minister, I'm going to turn to the member for Heysen.</text>
      </talker>
      <talker role="member" id="4846" referenceid="13be682a04ba433b88fa53e0b98e6bf0" kind="answer" continued="true">
        <name>The Hon. K.A. HILDYARD</name>
        <house>House of Assembly</house>
        <electorate id="">Reynell</electorate>
        <portfolios>
          <portfolio id="">
            <name>Minister for Child Protection</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Women and the Prevention of Domestic and Family Violence</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Recreation, Sport and Racing</name>
          </portfolio>
        </portfolios>
        <text id="20230309c0b9d38a04c848fca0000406">
          <by role="member" id="4846" referenceid="13be682a04ba433b88fa53e0b98e6bf0">The Hon. K.A. HILDYARD:</by>  —because it is incredibly important—</text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="20230309c0b9d38a04c848fca0000407">
          <by role="office">The SPEAKER:</by>  Minister, please be seated.</text>
      </talker>
      <talker role="member" id="4846" referenceid="13be682a04ba433b88fa53e0b98e6bf0" kind="answer" continued="true">
        <name>The Hon. K.A. HILDYARD</name>
        <house>House of Assembly</house>
        <electorate id="">Reynell</electorate>
        <portfolios>
          <portfolio id="">
            <name>Minister for Child Protection</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Women and the Prevention of Domestic and Family Violence</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Recreation, Sport and Racing</name>
          </portfolio>
        </portfolios>
        <text id="20230309c0b9d38a04c848fca0000408">
          <by role="member" id="4846" referenceid="13be682a04ba433b88fa53e0b98e6bf0">The Hon. K.A. HILDYARD:</by>  —that we do make it a priority.</text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="20230309c0b9d38a04c848fca0000409">
          <by role="office">The SPEAKER:</by>  Minister, you will be seated. Member for Heysen on a point of order.</text>
      </talker>
      <talker role="member" id="5381" referenceid="a67795d8a9734f88b14c11a0318b3b0c">
        <name>Mr TEAGUE</name>
        <house>House of Assembly</house>
        <electorate id="">Heysen</electorate>
        <text id="20230309c0b9d38a04c848fca0000410">
          <by role="member" id="5381" referenceid="a67795d8a9734f88b14c11a0318b3b0c">Mr TEAGUE:</by>  Standing order 98A prohibits debate. It has continued. It has persisted. The question in the end was quite straightforward as to time frames and response.</text>
        <text id="20230309c0b9d38a04c848fca0000411">
          <event kind="interjection">Members interjecting:</event>
        </text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="20230309c0b9d38a04c848fca0000412">
          <by role="office">The SPEAKER</by>:  Order! The member for Frome is warned. There is some context of course that is permissible, and that context can come not only at the start of the answer but also towards the middle or the end. I am not certain that necessarily the fact that the same material is revisited is in and of itself a transgression of standing order 98(1), but nevertheless—member for Hartley.</text>
      </talker>
    </subject>
  </proceeding>
</hansard>