<!--The Official Report of Parliamentary Debates (Hansard) of the Legislative Council and the House of Assembly of the Parliament of South Australia are covered by parliamentary privilege. Republication by others is not afforded the same protection and may result in exposure to legal liability if the material is defamatory. You may copy and make use of excerpts of proceedings where (1) you attribute the Parliament as the source, (2) you assume the risk of liability if the manner of your use is defamatory, (3) you do not use the material for the purpose of advertising, satire or ridicule, or to misrepresent members of Parliament, and (4) your use of the extracts is fair, accurate and not misleading. Copyright in the Official Report of Parliamentary Debates is held by the Attorney-General of South Australia.-->
<hansard id="" tocId="" xml:lang="EN-AU" schemaVersion="1.0" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xml="http://www.w3.org/XML/1998/namespace" xmlns:xsi="http://www.w3.org/2007/XMLSchema-instance" xmlns:mml="http://www.w3.org/1998/Math/MathML" xsi:noNamespaceSchemaLocation="hansard_1_0.xsd">
  <name>House of Assembly</name>
  <date date="2018-09-18" />
  <sessionName>Fifty-Fourth Parliament, First Session (54-1)</sessionName>
  <parliamentNum>54</parliamentNum>
  <sessionNum>1</sessionNum>
  <parliamentName>Parliament of South Australia</parliamentName>
  <house>House of Assembly</house>
  <venue></venue>
  <reviewStage>published</reviewStage>
  <startPage num="2451" />
  <endPage num="2568" />
  <dateModified time="2022-08-06T14:30:00+00:00" />
  <proceeding continued="true">
    <name>Question Time</name>
    <subject>
      <name>Service SA</name>
      <text id="201809186cf6dda202094c55a0000657">
        <heading>Service SA</heading>
      </text>
      <talker role="member" id="543" kind="question">
        <name>Ms BEDFORD</name>
        <house>House of Assembly</house>
        <electorate id="">Florey</electorate>
        <questions>
          <question date="2018-09-18">
            <name>Service SA</name>
          </question>
        </questions>
        <startTime time="2018-09-18T15:02:03" />
        <text id="201809186cf6dda202094c55a0000658">
          <timeStamp time="2018-09-18T15:02:03" />
          <by role="member" id="543">Ms BEDFORD (Florey) (15:02):</by>  My question is to the Minister for Transport. What process was undertaken to determine the Modbury branch of Service SA was to be earmarked for closure? With your leave and that of the house—</text>
        <text id="201809186cf6dda202094c55a0000659">Leave granted.</text>
      </talker>
      <talker role="member" id="543" kind="question" continued="true">
        <name>Ms BEDFORD</name>
        <house>House of Assembly</house>
        <text id="201809186cf6dda202094c55a0000660">
          <by role="member" id="543">Ms BEDFORD:</by>  There are 20 Service SA branches in South Australia, 10 of which are in metropolitan Adelaide. The Modbury branch services the entire area of the Tea Tree Gully council, with a population of 100,000-plus, the adjacent part of the Adelaide Hills and half of the Salisbury council. It is always busy, with queues frequently out the door, and no-one in that office would ever say it could be considered surplus to requirement.</text>
      </talker>
      <talker role="member" id="4847" kind="answer">
        <name>The Hon. S.K. KNOLL</name>
        <house>House of Assembly</house>
        <electorate id="">Schubert</electorate>
        <portfolios>
          <portfolio id="">
            <name>Minister for Transport</name>
          </portfolio>
          <portfolio id="">
            <name>Minister for Planning</name>
          </portfolio>
        </portfolios>
        <startTime time="2018-09-18T15:02:43" />
        <text id="201809186cf6dda202094c55a0000661">
          <timeStamp time="2018-09-18T15:02:43" />
          <by role="member" id="4847">The Hon. S.K. KNOLL (Schubert—Minister for Transport, Infrastructure and Local Government, Minister for Planning) (15:02):</by>  It's wonderful to get this question from the member for Florey so that I can actually update her on exactly why it is that we have had to take these very difficult decisions. In a very short way, the reason that we chose those centres was done on a spatial basis. So the idea that if I look at—</text>
        <page num="2492" />
        <text id="201809186cf6dda202094c55a0000662">
          <event kind="interjection">Members interjecting:</event>
        </text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="201809186cf6dda202094c55a0000663">
          <by role="office">The SPEAKER:</by>  Order, members on my left! Order! The member for Florey has asked a question; the minister is entitled to be heard in silence. The Minister for Primary Industries will not interject, please. The minister has the call.</text>
      </talker>
      <talker role="member" id="4847" kind="answer" continued="true">
        <name>The Hon. S.K. KNOLL</name>
        <house>House of Assembly</house>
        <text id="201809186cf6dda202094c55a0000664">
          <by role="member" id="4847">The Hon. S.K. KNOLL:</by>  In relation to the people that are currently accessing the Mitcham centre, they would be able to go down to the Marion or the Tranmere centres. In relation to Modbury, the people from Modbury—</text>
        <text id="201809186cf6dda202094c55a0000665">
          <event kind="interjection">Members interjecting:</event>
        </text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="201809186cf6dda202094c55a0000666">
          <by role="office">The SPEAKER</by>:  Order!</text>
      </talker>
      <talker role="member" id="4847" kind="answer" continued="true">
        <name>The Hon. S.K. KNOLL</name>
        <house>House of Assembly</house>
        <text id="201809186cf6dda202094c55a0000667">
          <by role="member" id="4847">The Hon. S.K. KNOLL:</by>  The people at Modbury would be able to still access the Tranmere, Regency Park and Elizabeth centres—</text>
        <text id="201809186cf6dda202094c55a0000668">
          <event kind="interjection">Members interjecting:</event>
        </text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="201809186cf6dda202094c55a0000669">
          <by role="office">The SPEAKER:</by>  Order! I'm trying to listen to the minister's answer.</text>
      </talker>
      <talker role="member" id="4847" kind="answer" continued="true">
        <name>The Hon. S.K. KNOLL</name>
        <house>House of Assembly</house>
        <text id="201809186cf6dda202094c55a0000670">
          <by role="member" id="4847">The Hon. S.K. KNOLL:</by>  —and for those who use the Prospect centre, they will be able to use Regency Park—</text>
        <text id="201809186cf6dda202094c55a0000671">
          <event kind="interjection">Members interjecting:</event>
        </text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="201809186cf6dda202094c55a0000672">
          <by role="office">The SPEAKER:</by>  Order! The member for Waite is warned. The minister will be seated.</text>
      </talker>
      <talker role="member" id="4339" kind="interjection">
        <name>The Hon. T.J. Whetstone</name>
        <house>House of Assembly</house>
        <text id="201809186cf6dda202094c55a0000673">
          <by role="member" id="4339">The Hon. T.J. Whetstone:</by>  If the shoe fits, wear it.</text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="201809186cf6dda202094c55a0000674">
          <by role="office">The SPEAKER:</by>  The Minister for Primary Industries is warned. The Minister for Transport has the call.</text>
      </talker>
      <talker role="member" id="4847" kind="answer" continued="true">
        <name>The Hon. S.K. KNOLL</name>
        <house>House of Assembly</house>
        <text id="201809186cf6dda202094c55a0000675">
          <by role="member" id="4847">The Hon. S.K. KNOLL:</by>  Mr Speaker, this is not an easy decision. Member for Florey, this is not an easy decision. There are a number of other alternatives that we're currently looking at putting in place, and we're working with those alternate service delivery partners at the moment to provide that solution.</text>
        <text id="201809186cf6dda202094c55a0000676">Can I say that these centres are not going to close tomorrow. They are going to close after we have an alternative arrangement that has been put in place to make sure that there still is the ability to provide these transactions. It's just that as the budget stands we need to make those announcements as part of the budget process and then work from there.</text>
        <text id="201809186cf6dda202094c55a0000677">The reason that these difficult decisions have had to be taken is largely because this is the legacy that we inherited. Can I say that prior to this budget, in the Mid-Year Budget Review, it was envisaged that Service SA would have to cut $11.68 million from their budget over this corresponding four-year period. Now, as a result of the tough decisions that we have had to make, we have had to increase that savings task to about $16 million over the same period, but three-quarters of the savings tasks was already in the Mid-Year Budget Review before our budget was even handed down. That is the legacy that we were left by the former government, and they are the difficult decisions that we have had to take.</text>
        <text id="201809186cf6dda202094c55a0000678">There is a lot more work that will be done over the coming months to make sure that there are alternative arrangements put in place. We are not trying to hide from the fact that this is a tough and difficult decision that we have had to take. This is what happens when you try to balance the books. This is what happens when you are a responsible government that realises that you can only spend what you raise in tax revenue. This is what happens when you actually make good on what your budget says.</text>
        <text id="201809186cf6dda202094c55a0000679">I think it is extremely clear that three-quarters of this savings task we inherited from the former government. If the former government didn't have that savings task in the budget, these decisions that we have made with this budget would have been very, very different. But, as prudent and strong financial managers on this side of the house, these are the difficult decisions that we have had to take. I say to the people of the north-east, the people of the south and the people in the inner north: we are working to make sure that we can provide these transactions in an alternative way.</text>
        <page num="2493" />
        <text id="201809186cf6dda202094c55a0000680">There are a huge number of options already available now, either online or using Australia Post. We are seeking to expand those opportunities, and we will be communicating very thoroughly with those affected communities when those decisions are made.</text>
      </talker>
      <talker role="member" id="543">
        <name>Ms BEDFORD</name>
        <house>House of Assembly</house>
        <text id="201809186cf6dda202094c55a0000681">
          <by role="member" id="543">Ms BEDFORD:</by>  Supplementary.</text>
      </talker>
      <talker kind="speech" role="office">
        <name>The Speaker</name>
        <house>House of Assembly</house>
        <text id="201809186cf6dda202094c55a0000682">
          <by role="office">The SPEAKER:</by>  Supplementary, and then the member for Hurtle Vale.</text>
      </talker>
    </subject>
  </proceeding>
</hansard>