House of Assembly Fifty-Third Parliament, Second Session (53-2) 53 2 Parliament of South Australia House of Assembly published Estimates Replies Service SA Service SA In reply to Mr SPEIRS House of Assembly Bright Service SA In reply to Mr SPEIRS (Bright) (26 July 2017). (Estimates Committee B) The Hon. J.R. RAU House of Assembly Enfield Deputy Premier Attorney-General Minister for Justice Reform Minister for Planning Minister for Industrial Relations Minister for Child Protection Reform Minister for the Public Sector Minister for Consumer and Business Services Minister for the City of Adelaide Service SA The Hon. J.R. RAU (Enfield—Deputy Premier, Attorney-General, Minister for Justice Reform, Minister for Planning, Minister for Industrial Relations, Minister for Child Protection Reform, Minister for the Public Sector, Minister for Consumer and Business Services, Minister for the City of Adelaide): I have been advised: The 2017 financial year actual operating costs for Service SA Customer Service Centres was $23.357 million. This figure includes staff salaries, all accommodation costs, security costs and general administration expenditure. The average operating cost is $1,167,850 per Service SA Customer Service Centre. The average full-time equivalent (FTE) staff in each Service SA Customer Service Centre is 8.7. During 2016-17 estimates briefings Service SA reported 324.6 FTE, which includes corporate overheads. During this period Service SA acquired an additional 16.3 staff from the Department of Planning, Transport and Infrastructure (DPTI) with service delivery functions, and an additional 2 FTE related to the 'Rip it Up' online forms initiative. The Service SA FTE budget for 2017-18, including corporate overheads, is 338.6 FTE.