House of Assembly Fifty-Third Parliament, Second Session (53-2) 53 2 Parliament of South Australia House of Assembly published Question Time Child Abuse Reports Child Abuse Reports Ms SANDERSON House of Assembly Adelaide Child Abuse Reports Ms SANDERSON (Adelaide) (14:51): Can the minister then explain how you will know whether the trial was a success or not? What measures will be determining whether it was successful? The Hon. S.E. CLOSE House of Assembly Port Adelaide Minister for Education and Child Development Minister for Higher Education and Skills Child Abuse Reports The Hon. S.E. CLOSE (Port Adelaide—Minister for Education and Child Development, Minister for Higher Education and Skills) (14:52): Mr Speaker, I'm not sure if people are hard of hearing or just thinking about other things, but I have explained that the features of success, KPIs if you want to use that terminology, will be a reduction in the call waiting or the number of abandoned calls and not seeing a diminution in the number of screened-in notifications, which would be of concern if that were to occur. So, they are two very important elements that are indicators of success. Mr Marshall interjecting: The Speaker House of Assembly The SPEAKER: The leader will come to order. The Hon. S.E. CLOSE House of Assembly The Hon. S.E. CLOSE: They are indicators of performance. Now, we will see if we see any, and if we do see any, to what extent, and then we will do the analysis on whether that is worthwhile.